If you're not satisfied with your purchase, you can return your product within 30 days of receipt, provided it meets our return criteria. The products must be returned with all original labels and in the original packaging.

Return Steps:

1. Place the items in the original packaging and shipping box.

2. Include the packing slip or order details in the shipping box.

3. Seal the box securely.

4. Ship your package using a shipping method of your choice. The return shipping costs are at the customer’s expense.

Please note that we are not responsible for returns that are lost or damaged during transit. We recommend shipping your package with tracking and/or insurance to ensure its arrival.

Exchanges:

Unfortunately, direct exchanges are not possible. To receive the desired item, please place a new order and return the other item to us.

Refunds:

Once your return has been processed, you will receive a confirmation email. The purchase amount will then be refunded within 14 days, depending on the payment method used.

If you would like a refund, please contact us at contact@parapata.com.